Privacy Policy

Last updated: September 8, 2026

Introduction

This Privacy Policy explains how cozy-heron collects, uses, discloses, and safeguards your information when you visit our website cozy-heron.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit consultation requests through our forms
• Contact us via email
• Subscribe to our communications
• Engage with our services

This information may include your name, email address, organization details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our environmental consulting services
• Improve our website and service offerings
• Comply with legal obligations and regulatory requirements
• Maintain the security and integrity of our systems

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations, under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We take appropriate safeguards to ensure your data receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Queen Square, Bristol, BS1 4LH, United Kingdom